Product Manager

<h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>About Upsun</strong></span></h1>
<p><span style="font-size: 12pt;">Upsun is the software factory for human-AI workflows. We give teams one unified platform to create, review, deploy, and run software, with AI agents and humans working in sync. Developers, DevOps engineers, and platform teams use Upsun to build and ship with confidence, without wrestling with infrastructure.</span></p>
<p><span style="font-size: 12pt;">Upsun brings this together through two products: one that shapes the work, and one that runs it.</span></p>
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<li><span style="font-size: 12pt;"><strong>Upsun Dispatch™: the AI-first product accelerator.</strong> Dispatch governs and simplifies collaboration between AI agents and cross-functional human teams, so work gets shaped, reviewed, and moved to production faster. Ship better code, not just more code.</span></li>
<li><span style="font-size: 12pt;"><strong>Upsun Cloud: the Cloud Application Platform for AI acceleration.</strong> Cloud is where that software runs. It helps organizations launch agentic software into production confidently and reliably, with:</span>
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<li style="font-size: 12pt;"><span style="font-size: 12pt;">Predictable performance, even at scale</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Secure, compliant environments by default</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Real-time observability and profiling built in</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Cloning, configuration, and provisioning in seconds</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Sandbox environments where AI agents can build and test safely</span></li>
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<p><span style="font-size: 12pt;">The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.&nbsp;</span></p>
<p><span style="font-size: 12pt;">What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.</span></p>
<p><span style="font-size: 12pt;">Our values:&nbsp;</span></p>
<p><span style="font-size: 12pt;">🌿 We make a positive impact.</span></p>
<p><span style="font-size: 12pt;">✨ We aim for the stars.</span></p>
<p><span style="font-size: 12pt;">💚 We care for each other.&nbsp;</span></p>
<h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>Impact of a Product Manager</strong></span></h1>
<p><span style="font-size: 12pt;">As a Product Manager at Upsun, you own a significant area of Upsun Cloud, our cloud application platform, and the outcomes it delivers for the developers who build on it. The team you join owns the platform's foundations: the API, the runtime, environments, and the reliability every application running on Upsun depends on. And because Upsun is the cloud application platform humans and robots love, much of what you build will be used by AI agents as much as by people.</span></p>
<p><span style="font-size: 12pt;">This is a hands-on, technically rich role that bridges product strategy and deep infrastructure understanding. You own the strategy and the roadmap for your area, working closely with engineering to define platform behavior, build scalable abstractions, and shape workflows that empower modern development teams. Throughout, you act as the key voice for the user, making sure everything we ship contributes meaningfully to an exceptional developer experience.</span></p>
<h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What to expect</strong></span></h1>
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<p><span style="font-size: 12pt;"><strong>Strategy and roadmap:</strong> Own the strategy, roadmap, and priorities for your area of Upsun Cloud, balancing established foundations with uncharted territory.</span></p>
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<p><span style="font-size: 12pt;"><strong>Problem definition:</strong> Synthesize inputs from customers, support, sales, and engineering into clear problem statements, constructively testing underlying assumptions.</span></p>
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<p><span style="font-size: 12pt;"><strong>Solution definition:</strong> Explore options with your team, weigh trade-offs, and land on the right scope.</span></p>
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<p><span style="font-size: 12pt;"><strong>Ship small, iterate fast:</strong> Release in increments and shorten the loop between shipping and learning.</span></p>
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<p><span style="font-size: 12pt;"><strong>Technical execution:</strong> Collaborate with engineering (especially infrastructure and systems teams) to deliver platform capabilities that are reliable, scalable, and developer-friendly.</span></p>
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<p><span style="font-size: 12pt;"><strong>Design for humans and agents:</strong> Build with two audiences in mind—ensuring features, APIs, documentation, and error messages serve both people and AI agents.</span></p>
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<p><span style="font-size: 12pt;"><strong>Customer and data authority:</strong> Connect with customers regularly, serve as an internal advocate for their needs, and define metrics that demonstrate value for users and the business.</span></p>
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<p><span style="font-size: 12pt;"><strong>Influence across teams:</strong> Build alignment across engineering, design, Product Marketing, support, and leadership.</span></p>
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<p><span style="font-size: 12pt;"><strong>Go-to-market:</strong> Partner with Product Marketing early so go-to-market strategy helps shape the product, not just the launch.</span></p>
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<h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What you bring</strong></span></h1>
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<p><span style="font-size: 12pt;"><strong>Product management experience:</strong> Proven experience in product management owning a distinct product area, ideally focused on developer platforms, PaaS, or cloud infrastructure.</span></p>
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<p><span style="font-size: 12pt;"><strong>Technical depth:</strong> Understanding of building, deploying, and running applications in the cloud, with the ability to collaborate closely with infrastructure engineers on multi-tenant architectures or distributed systems.</span></p>
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<p><span style="font-size: 12pt;"><strong>Software development background:</strong> Familiarity with building software using languages such as Python, Ruby, JavaScript, PHP, Go, or Rust.</span></p>
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<p><span style="font-size: 12pt;"><strong>CI/CD, containers &amp; APIs:</strong> Hands-on experience or close collaboration with CI/CD workflows, Docker/OCI container technologies, and a clear vision for intuitive API design.</span></p>
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<p><span style="font-size: 12pt;"><strong>AI fluency:</strong> Daily use of modern AI tools to research, draft, and prototype workflows, paired with a realistic understanding of where current tools and models fall short.</span></p>
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<p><span style="font-size: 12pt;"><strong>Agentic development:</strong> A strong perspective on autonomous agent architecture and how agentic workflows are transforming modern software engineering.</span></p>
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<p><span style="font-size: 12pt;"><strong>Navigating ambiguity:</strong> Comfort with turning unstructured problem spaces into clear strategies and taking thoughtful action even with incomplete information.</span></p>
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<p><span style="font-size: 12pt;"><strong>Collaborative communication:</strong> Clear written and verbal communication skills, with a track record of listening, building consensus, and uniting teams around a shared vision.</span></p>
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<p><span style="font-size: 12pt;"><strong>Data-informed decision making:</strong> Ability to seek out and evaluate data to guide decisions and track success.</span></p>
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<h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>Bonus points for</strong></span></h1>
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<li style="font-size: 12pt;"><span style="font-size: 12pt;">Enthusiasm for using and testing the platform capabilities you help build.</span></li>
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<p><span style="font-size: 12pt;">Experience using Kubernetes, or building self-service platforms on Kubernetes</span></p>
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<h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>Where we hire</strong></span></h1>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-size: 12pt;">At Upsun, remote work isn’t just a trend. It’s our foundation. Upsunners are a global workforce, and we thrive in a multicultural team. We’re committed to open source and an open, welcoming environment. Our team spans more than 30 countries and a wide r