About the role

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Overview
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As a Solutions Architect, you will function as the technical lead for targeted, key solution sets. You will be a key contributor in the pre-sales process, assisting the regional sales team in evaluating customers’ needs, and developing solutions from concept to implementation.
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Your Impact
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The essential functions of this position include:
<ul>
<li style="line-height: 1.1;">Provide technical expertise/credibility to account team on designated focus area</li>
<li style="line-height: 1.1;">Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas</li>
<li style="line-height: 1.1;">Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development</li>
<li style="line-height: 1.1;">Assist sales account managers with project management for complex presales engagements</li>
<li style="line-height: 1.1;">Complete technical sections for RFP/RFI/RFQ responses for assigned accounts</li>
<li style="line-height: 1.1;">Assist account teams with collecting customer business and technical requirements and determining recommended solution(s)</li>
<li style="line-height: 1.1;">Develop solution architecture and detailed line item configurations/bills of material (BOMs)</li>
<li style="line-height: 1.1;">Develop proposal and/or presentation of recommended solutions</li>
<li style="line-height: 1.1;">Assist with technical scoping/review for Statements of Work (SOWs) for assigned accounts</li>
<li style="line-height: 1.1;">Function as liaison to end-user customer technical staff regarding solution and implementation specifics</li>
<li style="line-height: 1.1;">Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate</li>
<li style="line-height: 1.1;">Function as technical liaison and ePlus ambassador with field OEM sales and technical teams</li>
<li style="line-height: 1.1;">Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set</li>
<li style="line-height: 1.1;">Conduct knowledge transfer with SAT members around solution updates, implementation lessons learned, etc., as relevant</li>
<li style="line-height: 1.1;">Assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution & its implementation or deployment, as needed</li>
<li style="line-height: 1.1;">Assist in developing customer get-well plan, if applicable</li>
<li style="line-height: 1.1;">Assist sales and services management in identifying candidate solution areas for ePlus development or investment</li>
<li style="line-height: 1.1;">Complete training, per development plan, and maintain certifications in accordance with focus area</li>
<li style="line-height: 1.1;">Assist Services Director with helping improve procedures and functions</li>
<li style="line-height: 1.1;">Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc.</li>
<li style="line-height: 1.1;">Participate in weekly SAT planning conference calls</li>
<li style="line-height: 1.1;">Complete administrative tasks (expenses, time reporting) in a timely fashion</li>
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Qualifications
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<ul>
<li style="line-height: 1.1;">College degree or applicable work experience</li>
<li style="line-height: 1.1;">Two or more years of experience in designing or implementing complex network or systems/storage solutions</li>
<li style="line-height: 1.1;">Three or more years of experience in providing pre-sales engineering support</li>
<li style="line-height: 1.1;">Certifications in applicable technology preferred</li>
<li style="line-height: 1.1;">Network engineering or systems/storage engineering, preferably with one or more of: Cisco, HP, NetApp, VMware, Symantec, Microsoft</li>
<li style="line-height: 1.1;">Pre-sales support</li>
<li style="line-height: 1.1;">Excellent written communications skills</li>
<li style="line-height: 1.1;">Strong attention-to-detail</li>
<li style="line-height: 1.1;">Excellent oral presentation skills</li>
</ul>
Why IGXGlobal, an ePlus Technology, inc. Company? At IGXGlobal, an ePlus Technology, inc. Company, we empower businesses with cutting-edge technology solutions that drive real impact.  
Here’s what sets us apart:
<ul>
<li style="font-size: 10pt; font-family: arial, helvetica, sans-serif; line-height: 1.1;">Industry Leadership – We are a trusted technology partner with deep expertise in cloud, security, data center, AI, and digital infrastructure solutions. </li>
<li style="font-size: 10pt; font-family: arial, helvetica, sans-serif; line-height: 1.1;">Exceptional Support – We offer a wide range of resources from across a variety of cross-functional teams (Inside Sales, Pre-Sales Engineers, and other areas) to help you drive sales.  </li>
<li style="font-size: 10pt; font-family: arial, helvetica, sans-serif; line-height: 1.1;">Cutting-Edge Solutions – We have developed and provide a robust portfolio of IT solutions and services backed by strategic partnerships with top technology providers.  </li>
<li style="font-size: 10pt; font-family: arial, helvetica, sans-serif; line-height: 1.1;">Longevity and Market Resilience – We are one of only 11% of Nasdaq listed companies to be in business for more than 30 years. We have demonstrated strong financial health and profitability over the decades, with consistent revenue growth and robust financial p

Requirements

PreSales

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UK Solutions Architect (Req #1500)

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