About the role
The Amazon Fulfillment Technologies Support Team is looking for a System Dev Engineer who will join the team which supports all software applications responsible for shipment, item availability, customer The Amazon Fulfillment Technologies Support Team is looking for a System Dev Engineer who will join the team which supports all software applications responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services process.Your problem resolving skill will benefit customers directly, ensuring Amazon is able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, using AI tools where applicable, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA, Python), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Ideal Candidate should have Experience leveraging generative AI (GenAI) tools and large language model (LLM)-based assistants to accelerate software development, debugging, and operational workflows.Responsibilities also include working alongside development teams on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, designing of systems, automation of support processes and documentation of our systems.Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. - Experience in automating, deploying, and supporting infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix - Experience with CI/CD pipelines build processesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.