About the role
Innovation is at the core of what we do. We believe that by removing and reducing the barriersthat prevent people from taking their medications, we can help customers conveniently get themedications they Innovation is at the core of what we do. We believe that by removing and reducing the barriersthat prevent people from taking their medications, we can help customers conveniently get themedications they need, when they need them and take them as prescribed. We have providedcustomers with the ability to find transparent and simple pricing, receive 24/7 customer servicesupport, and have their meds delivered to their doorsteps while creating programs and productsthat embody our mission and position ourselves in becoming the world’s safest and fastestonline pharmacy.We are looking for a Pharmacy Manager to join us on our journey to make it drastically easierfor customers to find, choose, afford, and engage with the services, products, and professionalsthey need to get and stay healthy!At Amazon Pharmacy, the Pharmacy Manager is a licensed Pharmacist who is responsible for theoperation oversight and compliance of a small format pharmacy site, including; safety, quality,customer experience, budgetary, people development and operations objectives. The PharmacyManager will lead a small team of technicians and pharmacists, coaching and mentoring theteam to ensure performance objectives are met, building positive employee relations andbuilding leadership bench strength within the organization. This role will require hands-oninvolvement in the operation, handling tasks ranging from dispensing medications to managingthe entire process of prescription fulfillment, ensuring completion from initiation to the finalstage. This includes, filling, verifying and packing orders for shipment, in addition to pharmacistverifications. The Pharmacy Manager will have a strong commitment to patient safety and withhigh standards of service to deliver on being the earth’s most customer-centric pharmacy.#everydaybetterKey job responsibilities• Responsible for the overall safety, quality, performance and customer experience of theoperations.• Manage daily operations within the site, including meeting customer promise times forsame day deliveries, in partnership with co-located facilities and transportation.• Evaluate physician medication orders for appropriateness of drug, dosage, potentialinteractions, and route of administration. Make recommendations for therapy changes tothe prescriber as appropriate.• Will set and clarify requirements and expectations for employees. Measuresperformance, provides feedback, and holds the team to a high bar.• Educate pharmacy staff on policies, reporting guidelines, and expectations as they relateto best quality practices• Drives creation of quality initiatives, process change initiatives and other Lean initiativesto enable their site to meet and exceed the operating plan.• Managing workflow, escalations and effectively delegating across your leadership teamin partnership with the Sr Pharmacy Operations Manager.• Stay informed and adhere to local, state, and federal laws related to pharmacy practices,including changes or developments and their impact on Amazon Pharmacy and itscustomers• Align policies and initiatives with requirements and demands of accrediting/licensingbodies (BOP, NABP, URAC, DEA, FDA, USP)• Responsible for the site’s growth and partnering with capacity planning and facilities forall growth workforce management needs• Develops talent - Create, lead, engage with and direct a workforce to drive enhancedperformance through our people agenda. This will include all levels of the business -safety of our people, employee engagement, performance leadership, training anddevelopment, as well as talent & succession planning.• Implements change and/or develop new processes as required to provide ability tobetter service customers, reduce cost to serve and improve contribution.• Maintain the customer’s profile through leveraging our PharmacyOS/Pharmacy Litedatabase to include appropriate current and past medical history, appropriate clinicaland laboratory data, and concurrent medication (including over the counter and homeremedies).• This role acts as the site Pharmacist In Charge (PIC).• Other duties as assigned. - Bachelor's degree in PharmD, or Doctor of Pharmacy, or Doctor of Pharmacy in Science- 1+ years of Staff Pharmacist within Amazon experience- Knowledge of pharmacy laws and federal/state regulations concerning patient care- Experience with performance metrics, process improvement and Lean techniques- Active/Good Standing Pharmacist license in domicile state- Active and unrestricted Pharmacist License in all states requiring Non-resident PIC- license, or willingness to obtain within first 6 months in role.- Extensive knowledge of state and federal laws, rules, and regulations surrounding- Strong in oral and written communication skills with the ability to think clearly, analyze- quantitatively, problem-solve, support scope of requirements and prioritize.- Able to manage detail, establish root cause and be able to extract and manipulate data- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. - Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations- 2+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment- Ability to handle changing priorities and use good judgment in stressful situation- Demonstrated ability to successfully develop others into higher levels of leadership in an organization- Entrepreneurial in mind, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial- An analytical thinker with project management skills, attention to detail, an ability to influence others, and exceptional organizational skills.- Interest in long-term career development through assignments in multiple FCs across the nation.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, TX, MISSOURI CITY - 120,000.00 - 162,400.00 USD annually