About the role
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.Key job responsibilitiesKey Job Responsibilities1. Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model2. Provide hands-on coaching in prospecting, onboarding, and performance management3. Foster a culture of accountability, commitment, and field excellence4. Monitor team KPIs across operations, activation, and delivery quality5. Identify systemic issues within territories and implement corrective action plans6. Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality7. Provide consolidated field insights to improve program design, partner experience, and scalabilityKey job responsibilitiesThe Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment. - 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with Excel - Bachelor's degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.