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Requirements and qualifications

Community Management

What you will get

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oliver

Director of Social & Creator

📍 London, 💼 –+ years🏠 On-site◷ Full Time

About the role

<div class="content-intro"><p><span data-contrast="auto">Established in 2004, </span><strong><span data-contrast="none">OLIVER</span></strong><span data-contrast="auto"> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span data-ccp-props="{}">&nbsp;</span></p>
<p><span data-contrast="auto">As a part of </span><strong><span data-contrast="none">The Brandtech Group</span></strong><span data-contrast="auto">, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span data-contrast="none">AI solutions</span></strong><span data-contrast="auto"> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span>&nbsp;</p></div><p style="text-align: left;"><strong><span class="TextRun MacChromeBold SCXW148357319 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW148357319 BCX0" data-ccp-parastyle="heading 1">Role: </span></span></strong><span class="TextRun MacChromeBold SCXW148357319 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW148357319 BCX0" data-ccp-parastyle="heading 1">Director of Social &amp; Creator – Dove Social Studios</span></span></p>
<p><span data-contrast="auto"><strong><span class="TextRun MacChromeBold SCXW148357319 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW148357319 BCX0" data-ccp-charstyle="Strong">Location:</span></span></strong><span class="TextRun SCXW148357319 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW148357319 BCX0" data-ccp-parastyle="heading 1"> London (Global remit), 2–3 days per week </span></span></span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">The Opportunity:</span></span></strong></p>
<p><span data-contrast="none"><span data-ccp-parastyle="heading 2">The&nbsp;</span><span data-ccp-parastyle="heading 2">role is on the </span><span data-ccp-parastyle="heading 2">Dove Social Studio</span><span data-ccp-parastyle="heading 2">, </span><span data-ccp-parastyle="heading 2">an</span><span data-ccp-parastyle="heading 2"> always-on content </span><span data-ccp-parastyle="heading 2">&amp;</span><span data-ccp-parastyle="heading 2"> social engine </span><span data-ccp-parastyle="heading 2">spanning</span><span data-ccp-parastyle="heading 2"> 15 markets</span><span data-ccp-parastyle="heading 2">. It drives social-first excellence for one of the world’s most iconic, purposeful brands, connecting Dove’s values with audiences through culture, </span><span data-ccp-parastyle="heading 2">creativity</span> <span data-ccp-parastyle="heading 2">&amp;</span><span data-ccp-parastyle="heading 2"> community</span><span data-ccp-parastyle="heading 2">.</span></span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}">&nbsp;</span></p>
<p><span data-contrast="none">This is an opportunity to shape how Dove connects with millions of people globally &amp; define best-in-class social for both the brand &amp; the industry.</span><span data-ccp-props="{}">&nbsp;</span></p>
<p><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{&quot;335559739&quot;:240}">&nbsp;</span></p>
<p><span data-ccp-props="{&quot;335559739&quot;:240}"><span data-contrast="none"><span data-ccp-parastyle="heading 2">As Director of Social &amp; </span><span data-ccp-parastyle="heading 2">Creators</span><span data-ccp-parastyle="heading 2">, you will </span><span data-ccp-parastyle="heading 2">set</span><span data-ccp-parastyle="heading 2"> the </span><span data-ccp-parastyle="heading 2">global</span><span data-ccp-parastyle="heading 2"> standard for how Dove shows up </span><span data-ccp-parastyle="heading 2">on social </span><span data-ccp-parastyle="heading 2">&amp;</span> <span data-ccp-parastyle="heading 2">inspire</span><span data-ccp-parastyle="heading 2"> a multi-market team to </span><span data-ccp-parastyle="heading 2">continually </span><span data-ccp-parastyle="heading 2">raise the bar.</span></span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}">&nbsp;</span></span></p>
<p>Sitting on the client Global Leadership Team, you'll define how one of the world's most iconic brands shows up on social — and lead the multi-market team that delivers it. You'll oversee social media managers, creator leads, and senior social experts across markets, building capability, setting standards, and driving a programme that is native to platform, culture, and audience. As the senior social adviser to the client's global team, you'll translate platform expertise into confident, clear strategic direction.</p>
<p><strong><span data-contrast="auto">What you will be doing:</span></strong><span data-ccp-props="{&quot;335559739&quot;:240}">&nbsp;</span></p>
<p class="mb-2 whitespace-pre-wrap"><strong>Social Platform Leadership</strong></p>
<ul>
<li>Define global social frameworks, standards, and best practice across client Social Studios</li>
<li>Identify platform opportunities, cultural moments, and emerging formats — and translate them into clear strategic action</li>
<li>Act as the studio's social authority, championing platform-native thinking across creative and content output</li>
</ul>
<p class="mb-2 whitespace-pre-wrap"><strong>Creator &amp; Influencer Strategy</strong></p>
<ul>
<li>Own the client's end-to-end creator and influence programme — from strategy design through to delivery</li>
<li>Evolve the programme in line with audience behaviour, platform developments, and brand values</li>
<li>Oversee creator managers and a large UGC network, maintaining creative quality, brand alignment, and scalable delivery</li>
<li>Coordinate creator activity across markets and ensure consistent use of the Creator Bench</li>
</ul>
<p class="mb-2 whitespace-pre-wrap"><strong>Team Leadership &amp; Capability</strong></p>
<ul>
<li>Lead and develop a global, multi-disciplinary team of social media managers, creator managers, and senior social experts</li>
<li>Set clear objectives and build a culture of curiosity, craft, and continuous improvement</li>
<li>Coach talent at all levels; create visible pathways for professional growth</li>
</ul>
<p class="mb-2 whitespace-pre-wrap"><strong>Client Partnership</strong></p>
<ul>
<li>Serve as the primary social-craft partner to senior client stakeholders globally</li>
<li>Translate platform expertise and audience insight into strategic counsel, platform reviews, and brand presentations</li>
<li>Build trusted relationships with senior stakeholders, operating credibly at global marketing director level and above</li>
</ul>
<p class="mb-2 whitespace-pre-wrap"><strong>Content &amp; Campaign Planning</strong></p>
<ul>
<li>Put social insight, audience behaviour, and platform understanding at the centre of content and campaign planning</li>
<li>Set community management standards that consistently reflect the client's voice, values, and purpose</li>
</ul>
<p class="mb-2 whitespace-pre-wrap"><strong>Commercial &amp; Budget Accountability</strong></p>
<ul>
<li>Oversee studio-level and creator programme budgets; present financial performance to client and OLIVER senior stakeholders</li>
<li>Drive cost-effective delivery across a multi-market creator ecosystem — balancing quality, scale, and commercial health</li>
<li>Accountable for the financial health of the social and creator discipline within the studio</li>
</ul>
<p><strong><span data-contrast="auto">What you need to be great in this role:</span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Extensive social media leadership experience in a large brand, agency or hybrid environment, working across multiple markets</span><span data-ccp-props="{}">&nbsp;</span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Deep expertise across major &amp; emerging social platforms, with a strong understanding of the evolving landscape</span><span data-ccp-props="{}">&nbsp;</span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Sy

Requirements

  • Community Management

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