About the role
<p><strong><span data-contrast="none">Help shape how AutoScout24 Group sells, serves its customers and drives commercial performance across international markets.</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":120,"335559740":252}"> </span></p>
<p><span data-contrast="none">Reporting to the CEO of Europe, you will lead around 20 colleagues across Commercial Program Management, Revenue Operations & CRM, and Sales Analytics. You will shape our commercial operating model, transform dealer interactions through AI and deliver strategic programs across functions and markets. Working through experienced team leads and closely collaborating with Country Managers, you will combine strategic thinking with people leadership and responsibility for ongoing operations. Your core remit is European, with global stakeholder interfaces. The team is predominantly based in Munich, making regular presence there important.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":120,"335559740":252}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What You Will Do</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":140,"335559740":252}"> </span></p>
<ul>
<li><strong><span data-contrast="none">Shape our commercial operating model:</span></strong><span data-contrast="none"> Improve sales, customer care, customer success and market steering. Partner with local leaders to define shared ways of working, meaningful KPIs and reporting that support commercial decisions across markets.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Transform dealer interactions across sales and customer care with AI:</span></strong><span data-contrast="none"> Work with commercial, Product, Engineering and AI teams to identify valuable opportunities, guide experimentation and drive adoption of solutions that improve productivity, customer experience and commercial performance.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Drive strategic projects and commercial programs:</span></strong><span data-contrast="none"> Turn complex challenges into clear programs with priorities, owners and success measures. Lead multidisciplinary initiatives across markets, connecting actions and operational inputs to commercial outcomes and staying accountable through implementation and adoption.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Lead and develop your team leaders:</span></strong><span data-contrast="none"> Coach managers, develop talent and set clear priorities across a broad remit. Give specialist leaders direction and support while holding them accountable for delivery.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Turn new products into commercial success:</span></strong><span data-contrast="none"> Lead commercial go-to-market planning and execution with Sales, Product, Product Marketing and Marketing, from preparation through launch and post-launch performance.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Guide Revenue Operations and CRM:</span></strong><span data-contrast="none"> Set the agenda for Salesforce and the sales, customer care and billing processes it supports. Partner with specialist teams and Engineering to improve processes while keeping ongoing operations running reliably.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Make data a stronger driver of decisions:</span></strong><span data-contrast="none"> Guide revenue and customer analytics, data governance and reliable data products. Help teams use dashboards and insights to understand performance and decide where to act.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Build alignment across functions and markets:</span></strong><span data-contrast="none"> Understand local realities, challenge constructively and influence without direct authority. Communicate recommendations, progress and results clearly to senior management and shareholders.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
</ul>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What You Bring</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":140,"335559740":252}"> </span></p>
<ul>
<li><strong><span data-contrast="none">Strong conceptual and analytical thinking:</span></strong><span data-contrast="none"> You structure ambiguous problems, use data to support decisions and identify the KPIs that matter. You combine this toolkit with sound commercial judgment, whether developed in management consulting or another demanding business environment.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">A track record of delivering complex projects:</span></strong><span data-contrast="none"> You have owned commercial programs or organisational change across functions and markets in an international matrix. You can show your personal contribution, how you secured adoption and the outcomes achieved.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">A solid understanding of commercial processes:</span></strong><span data-contrast="none"> You understand how initiatives and operational inputs drive customer and revenue outcomes. You are familiar with CRM and data-driven environments and can guide specialists in RevOps and analytics; deep technical expertise in Salesforce is not required.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Experience managing managers:</span></strong><span data-contrast="none"> You have developed team leads, set priorities across competing demands and delivered through their teams. You bring the credibility to lead experienced specialists without needing to be the expert in every discipline.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">The ability to influence senior stakeholders:</s
<p><span data-contrast="none">Reporting to the CEO of Europe, you will lead around 20 colleagues across Commercial Program Management, Revenue Operations & CRM, and Sales Analytics. You will shape our commercial operating model, transform dealer interactions through AI and deliver strategic programs across functions and markets. Working through experienced team leads and closely collaborating with Country Managers, you will combine strategic thinking with people leadership and responsibility for ongoing operations. Your core remit is European, with global stakeholder interfaces. The team is predominantly based in Munich, making regular presence there important.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":120,"335559740":252}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What You Will Do</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":140,"335559740":252}"> </span></p>
<ul>
<li><strong><span data-contrast="none">Shape our commercial operating model:</span></strong><span data-contrast="none"> Improve sales, customer care, customer success and market steering. Partner with local leaders to define shared ways of working, meaningful KPIs and reporting that support commercial decisions across markets.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Transform dealer interactions across sales and customer care with AI:</span></strong><span data-contrast="none"> Work with commercial, Product, Engineering and AI teams to identify valuable opportunities, guide experimentation and drive adoption of solutions that improve productivity, customer experience and commercial performance.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Drive strategic projects and commercial programs:</span></strong><span data-contrast="none"> Turn complex challenges into clear programs with priorities, owners and success measures. Lead multidisciplinary initiatives across markets, connecting actions and operational inputs to commercial outcomes and staying accountable through implementation and adoption.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Lead and develop your team leaders:</span></strong><span data-contrast="none"> Coach managers, develop talent and set clear priorities across a broad remit. Give specialist leaders direction and support while holding them accountable for delivery.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Turn new products into commercial success:</span></strong><span data-contrast="none"> Lead commercial go-to-market planning and execution with Sales, Product, Product Marketing and Marketing, from preparation through launch and post-launch performance.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Guide Revenue Operations and CRM:</span></strong><span data-contrast="none"> Set the agenda for Salesforce and the sales, customer care and billing processes it supports. Partner with specialist teams and Engineering to improve processes while keeping ongoing operations running reliably.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Make data a stronger driver of decisions:</span></strong><span data-contrast="none"> Guide revenue and customer analytics, data governance and reliable data products. Help teams use dashboards and insights to understand performance and decide where to act.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Build alignment across functions and markets:</span></strong><span data-contrast="none"> Understand local realities, challenge constructively and influence without direct authority. Communicate recommendations, progress and results clearly to senior management and shareholders.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
</ul>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What You Bring</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":200,"335559739":140,"335559740":252}"> </span></p>
<ul>
<li><strong><span data-contrast="none">Strong conceptual and analytical thinking:</span></strong><span data-contrast="none"> You structure ambiguous problems, use data to support decisions and identify the KPIs that matter. You combine this toolkit with sound commercial judgment, whether developed in management consulting or another demanding business environment.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">A track record of delivering complex projects:</span></strong><span data-contrast="none"> You have owned commercial programs or organisational change across functions and markets in an international matrix. You can show your personal contribution, how you secured adoption and the outcomes achieved.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">A solid understanding of commercial processes:</span></strong><span data-contrast="none"> You understand how initiatives and operational inputs drive customer and revenue outcomes. You are familiar with CRM and data-driven environments and can guide specialists in RevOps and analytics; deep technical expertise in Salesforce is not required.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">Experience managing managers:</span></strong><span data-contrast="none"> You have developed team leads, set priorities across competing demands and delivered through their teams. You bring the credibility to lead experienced specialists without needing to be the expert in every discipline.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":360,"335559737":0,"335559738":0,"335559739":0,"335559740":252,"335559991":360}"> </span></li>
<li><strong><span data-contrast="none">The ability to influence senior stakeholders:</s
Requirements
- Strategy